In today’s rapidly evolving workplace, technical skills alone are no longer enough. Employers are increasingly shifting their focus towards identifying the soft skills that drive success - qualities like collaboration, adaptability, and emotional intelligence. To explore these shifts, we sat down with Dr. Tomas Chamorro-Premuzic, Chief Innovation Officer at ManpowerGroup and co-founder of Deeper Signals, to discuss how AI and assessment science are transforming the way organizations recruit, develop leaders, and prepare for the future of work.

In this exclusive interview, Dr. Chamorro-Premuzic shares insights on why resumes are becoming obsolete, how AI-powered tools improve talent selection, and why investing in soft skills is critical for leadership development. Each segment is packed with actionable takeaways for HR professionals and business leaders looking to harness the potential of their people.

Why should employers care about potential, not resumes?

Tomas explains that resumes, once the go-to tool for assessing candidates, are now considered outdated because they no longer measure an individual's potential. Employers care more about future performance and fit within the organization, and AI-powered assessments now provide a more reliable way to predict these qualities.

Watch the full explanation in the video below:

How do AI and assessments improve talent selection?

Organizations often rely on interviews to assess candidates, but human judgment is often flawed. Tomas discusses how the use of psychometric assessments and AI tools to evaluate a candidate’s personality, values, and skills can enhance accuracy, reduce biases and improve hiring decisions.

Watch how talent assessments are changing recruitment:

What are the three key talents employers should look for?

Beyond hard skills, Tomas highlights three essential attributes employers should focus on: learning agility, collaboration, and drive. These soft skills often determine a candidate’s success in today’s rapidly changing work environment.

Learn more about the importance of these traits:

How do companies invest in soft skills?

Tomas highlights that the majority of leadership development and coaching focuses on soft skills like emotional intelligence, communication, and empathy. Companies that invest in these areas see more effective leaders and better workplace dynamics.

Learn how organizations are building soft skills in their teams:

What is the changing role of soft skills in the workplace?

As AI becomes more advanced, many technical skills are becoming less critical. Instead, soft skills like communication, collaboration, and adaptability are increasingly valuable as they enable humans to work effectively alongside AI to deliver unique value.

Find out how soft skills are rising to the top in today’s workplace:

Why are soft skills more critical than ever?

Finally, Tomas emphasizes the importance of self-awareness and understanding. Deeper Signals’ tools help individuals gain insights into their strengths and potential, which allows them to make better career choices and succeed in the right environments.

See why soft skills are crucial to success:

Want to discover how Deeper Signals can help you harness the power of soft skills in your organization? Explore our new Skills Selector tool and book a demo today to see how it can transform your talent strategy.

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