How Sutherland boosted leadership effectiveness with scientific assessments

The Opportunity

Sutherland Global, a global leader in process transformation services, collected employee experience feedback that revealed the need for increased managerial effectiveness. To address this issue, the company decided to launch a leadership development program to enhance leaders' emotional intelligence. They needed a quick, science-backed tool to boost managers’ self-awareness and facilitate leadership education and development activities.

Deeper Signals' Solution

To address the needs, Sutherland Global together with Deeper Signals and Quint India created a comprehensive customized talent assessment solution that supported the leadership development program:

• Science-backed assessments
  Leaders gained deep insights into their personality and work style using Deeper Signals’ Core Drivers and Core Values Diagnostics.‍
• Real-time feedback
  ‍Participants read, analyzed, and discussed their results using Deeper Signals reports, enhancing self-awareness and leadership growth.‍
• Understanding emotional intelligence
  ‍Leaders explored the role of emotional intelligence in effective leadership, learning how to recognize emotions in themselves and others to build stronger, more empathetic connections.
• ‍Building empathy through contrasts
  ‍Managers were paired with colleagues who had opposite Core Drivers, helping them understand different perspectives and improve collaboration.
• Fostering inclusive leadership
  The program emphasized cognitive diversity, equipping leaders with strategies to create more inclusive and high-performing teams.
• ‍Ongoing development with Deeper Signals
  Leaders received continued access to the platform, enabling them to track progress and apply insights beyond the workshop.

The Outcome

• Improved self-awareness 
  Managers gained a deeper understanding of how they show up in their roles.
• ​​Enhanced ability to recognize the impact of behaviors
  This development program created a common language for understanding others and helped managers recognize the impact of their behaviors on their colleagues and teams.
• Identification of development goals 
  Feedback reports highlighted the connection between Core Drivers and Core Values, helping leaders understand their strengths and risks.
• Appreciation for diversity 
  Increased appreciation for diversity beyond surface-level traits, recognizing the importance of different personality types within teams.

The Deeper Signals Difference

Deeper Signals stands out due to its quick, scientific, scalable, and modern tools:

• ‍Scientific Validity
  The Core Drivers and Core Values Diagnostics are rigorously tested and validated, ensuring fair and reliable insights.
• ‍Scalability
  The Deeper Signals platform easily scales across the organization, providing consistent, high-quality data and analytics.
• ‍Modern Approach
  Interactive dashboards and personalized coaching integrate seamlessly into existing workflows, empowering leaders with real-time, actionable insights.
• ‍Ethical and Inclusive
  ‍The Core Drivers and Core Values Diagnostics are designed to be fair and free of adverse impact, promoting diversity and inclusion in talent management decisions.